Refund policy
🔁 Returns
Returns are accepted within 30 days of delivery.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
🔄 Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
🚚 Return Shipping
Customers are responsible for the cost of return shipping.
💸 Refunds
We will notify you once we have received and inspected your return, and let you know whether the refund was approved or not.
If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at:
infotienda10@gmail.com